Done with ACE..

We're done with Accent and Conversational English(ACE) training now Its time for our Product Training.

yes! after that Nose bleeding discussions that we had in our ACE training here comes the mind breaking Product Training

This time we are to learn the actual training or how the process of our job was done.

This time our trainers will test and measure our knowledge in regards with technical matters since we are Technical Support associate.

Well, im not that "techie" and my knowledge was not that high in terms of technical stuffs and matters but still i want to prove something... and to learn something as well..
and this one month product training will sure be a big help for me to improve

A CALL CENTER CAREER?

Im now having my training in a Call Center in Bacoor
And i have to tell you guys it wasnt that easy for a "CALL CENTER VIRGIN"like me
i dont even have any knowledge of what am i doing
i dont even have the guts to be here(i think)
im not that good in english and constructing my sentences...but then as what my mom told me
i have to be "OPTIMISTIC"
i should always think positive every time
FAILURES should not break you down
but then they told me that once you were on your training there's no reason for you to failed it
thats why it was called training cause they have to train you for you to learn
well im in Accenture account right and work there as a TECHNICAL SUPPORT ASSOCIATE
oh my ...i dont even know how to fixed internet connection problems
but then im excited to be set on the floor
i know i could make it
have agreat day to every one